masklab™️ understands the urgency of your orders, and we'll do our very best to deliver in the fastest time possible.
WILL YOU SHIP ORDERS ANYWHERE?
On our masklab.us website, we offer shipping to addresses within the United States, U.S. Territories (including Puerto Rico, the US Virgin Islands, Guam, etc.), and Canada. For shipping to any other international destinations, please visit masklab.global
All orders should ship within 3-5 business days after being placed. Once your order has shipped, tracking information will be sent to via email. We apologize for any inconvenience and are trying our absolute best to ensure everyone gets their order as soon as possible.
All domestic orders will be shipped USPS or UPS Ground unless otherwise specified. Free shipping on standard delivery will be offered for orders $100 or more.
Orders shipping to PO Boxes are always shipped via the US Postal Service (USPS). All standard shipping and service rates apply.
Canada orders may occasionally be subject to longer transit time caused by ground or air freight delay, customs hold, or any other unforeseen complications outside of our control. Additionally, you may be responsible for any duties and taxes on products shipping to Canada.
We are responsible for your new purchase until it reaches the Post Office. In the case that your shipment is lost or damaged in transit, you are responsible to file the claim with UPS/ USPS.
Please make sure your address is correct before placing order we will not be responsible for incorrect addresses.
RETURN & REFUND POLICY
Due to the hygienic nature of our masks, we are unable to accept any returns or exchanges. Face Masks are final sale and non refundable.
DAMAGES/ WRONG ITEM
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you have received the wrong item. Kindly contact us at firstname.lastname@example.org so we can help you with your order.
If approved, you’ll be automatically refunded on your original payment method. Please allow a few business days for your bank to process and post the refund.
We are required by law to collect sales tax for deliveries in certain states.